> For the complete documentation index, see [llms.txt](https://manual.zsolution.vn/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://manual.zsolution.vn/tinh-nang-cho-tung-bo-phan/bo-phan-marketing/theo-doi-don-hang.md).

# Theo dõi đơn hàng

***Mục đích*****:** Nhân viên vào theo dõi các đơn hàng mình đã tạo để xem đơn hàng đã được xử lý tới bước nào

**Bước 1**: Vào menu **Bán hàng**. Hoặc vào menu **CRM/Bán hàng**

<figure><img src="https://3006230553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FO7LTAvWJmWemyWSpEHmS%2Fuploads%2FIyd10WJl40jWN7Ns9Xz0%2FScreen%20Shot%202023-09-01%20at%207.59.12%20AM.png?alt=media&amp;token=0875302f-d46c-46ba-9046-58e40a909a1a" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3006230553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FO7LTAvWJmWemyWSpEHmS%2Fuploads%2FOtjV5VBX36cy2MkHKI6E%2FScreen%20Shot%202023-09-03%20at%209.18.40%20PM.png?alt=media&amp;token=256eb161-059a-48f5-abee-bae5bd095f7d" alt=""><figcaption></figcaption></figure>

**Bước 2:** Nhân viên sale có thể tìm kiếm SĐT Khách hàng để kiểm tra đơn hàng của Khách hàng đang xử lý tới bước nào

<figure><img src="https://3006230553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FO7LTAvWJmWemyWSpEHmS%2Fuploads%2F972BBinTUjJClI7X7yK8%2FScreen%20Shot%202023-08-31%20at%2010.57.13%20AM.png?alt=media&amp;token=18b1bf38-4a30-4b59-9233-d8ee26c90f2f" alt=""><figcaption></figcaption></figure>

**Bước 3:** Nhân viên sale có thể chọn tới 1 đơn hàng để chỉnh sửa thông tin đơn hàng

<figure><img src="https://3006230553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FO7LTAvWJmWemyWSpEHmS%2Fuploads%2FADn5XWWHGWUOWHBVY9xY%2FScreen%20Shot%202023-08-31%20at%2011.01.51%20AM.png?alt=media&amp;token=5a600591-5c6c-4f8c-a78e-7ca15fcea9c6" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3006230553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FO7LTAvWJmWemyWSpEHmS%2Fuploads%2FGydy8M8W0w0v3yd3taIb%2FScreen%20Shot%202023-08-31%20at%2010.41.36%20AM.png?alt=media&amp;token=985e4a9e-3736-4782-81b4-8319b5638526" alt=""><figcaption></figcaption></figure>